Being an Effective Change Manager

As Heraclitus, a Greek philosopher, once said (updated with current protocol), “No person steps in the same river twice, for it’s not the same river and they’re not the same person

So, it would stand to reason that, if the only constant in life is change, then we are all, in fact, the change manager of our own life, both personally and professionally.

Why then, does the role of a Change Manager exist?

Similar to a personal trainer, financial advisor or guidance counsellor, during times of significant change, an experienced and qualified change manager can provide people with the required support, within each step of the process, to make effective choices and ensure a smooth transition.

Given there are different circumstances and types of change, the role of a Change Manager can take on many forms and the will depend on the findings of, what I term, the Third ‘I’ Review©:

  • Intention: accepting change is occurring and being real about the mental state that represents a commitment to carrying out an action or actions in the future. It involves mental activities such as strategy, planning and forethought and requires identification of desired outcomes.
  • Insight & Intuition: gaining an understanding of the impact of change; the cause and effect based on relationships and behaviours within a model, context, or scenario. It is the power of a piece of information, acute observation and deduction, introspection, discernment, and perception.
  • Identification: ability to define the change, the core good or service being produced and supplied, as well as distinguishing between an individual and/or a organisational change that will determine the appropriate change management frameworks, tools and techniques to apply; a change within health care would be different to one in information technology, as would a change to physical well-being compared to a change in the way we work.

Regardless of the result of the Third ‘I’ Review©, here are my top 3 tips for being an effective Change Manager:

  1. Realise it’s not a one-person role (or the role of one team);

An effective Change Manager has the ability to partner, influence and build lasting relationships with people within the community. In the context of business, change management would be architected by change management professionals but is developed with, and executed by, many players across all levels of the organisation; from top-level executives to front line supervisors and includes specialists from human resources and organisational development, impacted employees and designated resources.

  1. Recognise the meaning behind the change

There is always a reason for the change. The more a Change Manager can assist in identifying, clarifying and specifying the reason, the more likely it is that people will understand the need to change, develop a desire and willingness to change and be open to connecting with others around a common purpose or collective vision that will bring the change to fruition.

  1. Know it’s more than just a process

While there are a number of proven Change Management approaches and methodologies that outline a set of steps to follow, these need to be continuously tailored in line with the Third ‘I’ Review©, current trends and innovative practices, including customer experience, design thinking, value management and business agility. Not to mention that a Change Manager deals with the people side of change – and people bring with them a constant challenge of uncertainty and complexity.

When it comes to change, you are, without a doubt, your own Change Manager. You can either go it alone or you can seek the guidance and support of an experienced and professional practitioner, someone who can support and guide you in the direction you seek – it’s up to you!

Courtney ‘Co-Creator’ Wilson

m: +61 (0)417 107 888| e: courtney.connect@outlook.com

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Living Social and Spiritual – Why are we here?

Last night I had the privilege of being in the presence of one of the world’s greatest teachers. An inspirational icon and example of what it takes to live a life on purpose. A woman who follows her passion and whose every move and decision is dictated by her heart’s desire to offer up her gift to the world and to be of service to others.

Oprah, such a power house of a woman who speaks to you in many ways and at every level, left me with one defining moment that resonated at my core and that lingers with me as I wake this morning. She said (something along the lines of) ‘There is no life without a spiritual life. And by spiritual I don’t mean religious. You can be spiritual without being religious and the reverse is also true, you can be religious without being spiritual. Spiritual, in this context, is the connection you have with the spirit within you – the core of who you are’.

A famous quote to follow up her point-“We are not human beings having a spiritual experience; we are spiritual beings having a human experience” – Pierre Teilhard de Chardin

So I ask myself these two simple, yet loaded, questions.

  1. Do I live a spiritual life?
  2. What do I do that connects me to my spirit?

I started to explore.…

  • I meditate every day to center myself and to listen to my inner voice (if only for 5 mins)
  • I practice Ashtanga yoga, to connect my body, mind and spirit (even when I’m tired or resist)
  • I dance to feel and to harness the power of music and movement (and to literally stop thinking)
  • I walk along the beach to bathe in the abundance of the ocean (and sense the bigger picture)
  • I watch movies to discover meaning and the power of story (recognising my own story)
  • I check in with myself when I need to make a decision or respond (even after I may have reacted unintentionally)
  • I hug and sit by trees to connect and honour the wisdom of the land (knowing nature has it all worked out)
  • I connect with others and travel to experience diversity and appreciate other cultures/view points (validating the different aspects of my consciousness to avoid sitting in judgement too long)
  • I surround myself with people that are aligned in values and who ask more of me (despite my moments of resentment or reluctance)
  • I follow my passion through the work that I choose to do with and for others (even in the face of uncertainty)
  • I hold an intention to add value in everything I do (in spite of a world telling me to take all that I can get)

In exploring these relatively simple questions, I discover what I need, what it is that excites me, what brings me happiness – and we all want to be happy!

It’s so easy to get caught up in the social side of life, where we want to fit in with the latest trends and fashion and where its hassle free to follow the crowd and simply do what everyone else is doing or thinks we should be doing.

But what last night’s defining moment made me realise is that in order to live a meaningful and happy life it is simply dependent on being you – the spirit of you – the best version of you. The level of happiness you experience is directly related to the connection you have with your spirit within and the choices you make every day to honour your spirit. It is our ability to bring together and be Social and Spiritual – a new way of living.

So my question to you is this…

What do you do every day that connects you to your spirit, your passion, your personal calling?

As you ponder this question, I leave you with a few of my favourite quotes from Oprah Winfrey…

“Energy is the essence of life. Every day you decide how you’re going to use it by knowing what you want and what it takes to reach that goal, and by maintaining focus.”

“Passion is energy. Feel the power that comes from focusing on what excites you.”

“I’ve come to believe that each of us has a personal calling that’s as unique as a fingerprint – and that the best way to succeed is to discover what you love and then find a way to offer it to others in the form of service, working hard, and also allowing the energy of the universe to lead you.”

‘Turn up the volume of your life!’ – Living Social and Spiritual

Oprah Biscuits

Courtney ‘Co-Creator’ Wilson

m: +61 (0)417 107 888e: courtney.connect@outlook.com

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Working Together

Growing up I loved the story of Dorothy, her faithful dog Toto, the unknown magic of her ruby slippers and the journey along the yellow brick road to the Wizard of Oz, with her trustworthy companions. I think in some way, shape or form I can relate to one or each of the characters at any given time and the underlying messages of this children’s adventurous fable.

The opening scenes depict Dorothy in the midst of a horrifying storm where she finds herself alone, scared and in an unfamiliar place and all she wants to do is to go home. She is handed a pair of ruby slippers and told to follow the yellow brick road towards the Wizard of Oz, the man that can make any wish come true. As she faithfully follows the yellow brick road she meets a scarecrow, and all he wants is a brain so he can think of ways to scare off the crows. Dorothy tells him about the Wizard, so he joins her on the journey. Soon enough they both stumble across a Tin man, who only wants a heart to feel love once again. And it was then that two became three. As they walk merrily along the yellow brick road, excited to be travelling together, a Lion jumps out with a huge roar! Within seconds he is in tears and admits that all he wants is courage to be brave. So another joins them in their quest and they continue, together, with one goal in mind – to meet the Wizard of Oz and ask for their wishes to come true.

As they journey along the yellow brick road they face some tough challenges, a wicked witch and a near death experience. And then when they finally do get through and make it to the Wizard of Oz, he turns out to be a fraud! They are absolutely devastated and disappointed….Until he, the mere mortal man, reminds them that together they have actually already made their wishes come true. He asks them to remember that when they needed to cross a river, it was the scarecrow who thought of an idea to build a raft. When they needed to jump from the raft to the nearby bank, the Lion told them to get on his back despite how scared he was and carried them safely across. When Dorothy nearly died from falling asleep to the intoxicating poppies, the Tin Man genuinely had heartfelt tears. And he uncovers the truth that if Dorothy truly wants to go home, all she has to do is tap her ruby slippers and think of home.

Through making the choice to experience the journey together they had the power to make their collective and individual wishes come true. Only through working together as a team, with those that share the same goal and the commitment to overcome any challenges, did they realize they, in actual fact, had everything they needed within.

When you come together, stay together and work together for the purpose of a collective vision you have an opportunity to share your gifts, you realise each other’s value and you can make any wish come true…

That’s the power of Team. That’s the power of working together.

So tell me, do you work in a team with a collective vision?

Courtney ‘Co-Creator’ Wilson

m: +61 (0)417 107 888e: courtney.connect@outlook.com

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A Sense of Balance

 

Every now and then I struggle to find the time to do all the things I want to do in life because of all the things I can do and because of all the things I think I have to do instead! And after a while, my life ends up a little off balance… and I end up feeling stressed, anxious and unfulfilled.

So I asked the question why and through conversation discovered what I can do to bring myself back to centre.

The answer was clear and simple. Come back to your values and re-align your priorities. It’s a great exercise to do every now and then. It will certainly influence what you spend your time on and remind you of what you need to do in order to be happy and fulfilled in life.

After doing this simple exercise, my next challenge that I faced was having more than one passion and priority in life… the building of my business and my love of dancing. But what transpired was the realisation that they complimented each other and when I let go and just went with the flow, it all just fell into place and time seemed in abundance.

A sense of balance can certainly be achieved through connecting to all parts of your life and staying present in the face of changes; the only constant in life.

Let it come, let it go, let it flow…

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“And that’s all I have to say about that…”

Do you live a balanced life?

Courtney ‘Co-Creator’ Wilson

m: +61 (0)417 107 888e: courtney.connect@outlook.com

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Living in the Moment

It has become quite obvious to me recently that I have lived most of my life in my head, most likely due to my analytical nature and conscientious mind; preplanning, organising and calculating what I “should” do next for the “best” outcome. I dwell on the past, worry about the future and fantasise about being on holiday. I get so caught up in the expectations of life, people and situations I have the tendency to seldom just go with the flow. My ‘monkey mind’ usually equates to being preoccupied with thinking I have to do something to make things happen and then when I do act, I’m left feeling guilty and full of regret. In business, and in my personal life, this tendency to jump from tree to tree can appear forced and controlled and contributes to high levels of indecisiveness, stress and anxiety, not just for me but for everyone involved.

Every now and then, however, I remember to relax and experience life; usually when I’m looking at something breathtaking, doing something that I really enjoy or experiencing a moment that touches my heart. It’s in these moments, I let go of thought, I feel alive, connected and my life becomes effortless. I allow life to unfold and act only when inspired to do so and when I do act I’m not attached to any specific outcome. Life becomes peaceful and uncomplicated.

So I ask myself, what can I do to balance the scales so my life is constantly in the flow, effortless and peaceful?

And the answer is simple; live in the moment by being mindful and connected.

I remember to observe my thoughts that come and go, without judgement, and at the same time have the courage to connect to everyone and everything that presents itself, especially the smaller things in life. Most importantly, I let go of all expectations and have faith. I offer life, people and every situation my full attention so that when I act, I trust it. Who knows, it may not turn out the way I expected but something else just might transpire instead.

I realise practice makes perfect; that every day is a new day and I’m gentle on myself. With each day, I start again and observe my thoughts, knowing that some days may be harder than others. I cultivate a connection with something I enjoy; walking along the beach, watching the sunrise or sunset, listening to music or dancing to a tune and then expand this to all experiences in life. When it comes to building relationships, both professionally and personally, I have the courage to look people in the eye and practice being present by allowing the situation to unfold without judgement or expectation. It can lead to extraordinary things or at the very least it lends itself to an authentic and stress free and peaceful experience.

I recognise that when I am mindful and connected, I trust life and life trusts me.

“As soon as you trust yourself, you will know how to live”. Goethe

So take a deep breath, relax and start humming this song ….

 

I leave you with one thought to think each day “Are you living in the moment”?

Courtney ‘Co-Creator’ Wilson

m: +61 (0)417 107 888e: courtney.connect@outlook.com

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